Verify Transaction Status
Import Custom Token
Check Network Bridge
Contact Support (if needed)
Check blockchain explorer for network confirmation and recipient address. Ensure network fees were paid.
Add token contract to your wallet for visibility. Always use a verified contract address.
Confirm cross-chain transfer status if applicable. Do not attempt re-sending if pending.
Submit a ticket with your transaction hash if the issue persists after these steps.
Your Recovery Phrase is Your Sole Key
Trust Wallet support will never ask for your 12-word recovery phrase or private key. Keep it offline, secure, and known only to you.
Common Troubleshooting Topics
Find verified procedures for secure dApp connections, buying crypto, and managing rewards.
Connecting to dApps
Buying & Cashing Out
Generating Rewards
Learn secure protocols for decentralized applications and how to manage permissions safely.
Step-by-step instructions for acquiring and selling crypto within the app safely.
Understand staking, farming, and other methods to earn rewards securely.